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Email Retention Training Materials

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Overview of Email Retention Policy

Sodexo’s Email Retention policy will be applied to Sodexo Live mailboxes starting in early 2024.

  • Emails in your email [Inbox][Sent Items][Deleted Items] and folders underneath are only retained for 6 months (180 days).
  • Emails that are moved to the [Archive] folder will be kept per Sodexo standard retention policy (3 years unless otherwise designated).
  • Important:  If you do not act, mail that is automatically deleted by the retention policy is unable to be recovered.

What to expect?

  • January 2, 2024 – All new Sodexo.com email addresses will automatically be added into the Sodexo retention policy. Employees will be notified with instructions 30-60 days after their mailbox is created.
  • There will be multiple training sessions throughout January 2024. It is important to attend one of these sessions to learn how to the policy works and avoid deletion of messages you wish to keep.
  • February 5, 2024 – All existing Sodexo Live! email addresses will have the retention policy applied.

Training Session Dates

There will be multiple training sessions throughout January 2024.

Attend at least one to learn how to create, rename, move, and delete folders in your mailbox to meet the archive policy. It is important to attend one of these sessions to learn how the policy works and avoid deletion of messages you wish to keep.

Training calendar invites were sent from NorAm Office 365 email address “NorAmOffice365@sodexo.com”

Click the date below to download a Calendar reminder:

Training Materials